Emails

Emails refers to all the collected subscribers and is divided into 3 sections: Mails List, Segments and Records.

Emails

The emails refers to a list of all contacts with email, subscription source, current status, and time.

Segments

Segments are hierarchical for all users, containing tags at the time of import as well as segments based on the user's current behavioral state

Records

Records refer to the operation records of users when importing or exporting emails, and the records of importing and exporting can be downloaded and viewed.

• Import email: you can import other emails through the form of Excel, click to download the batch import template, you need to strictly follow the format given in the template to import.

Import emails - Upload Files - Select the user files that need to be uploaded this time, the supported import formats are: .xls, .xlsx, .csv (UTF-8). When you start uploading, it will show “In Progress”.

List Status View

[In Progress] When the user group has upload records with the status of “In Progress”, you can see the status in the list.

[Completed], the status of “Completed” will be displayed directly.

[Upload Failure] When the latest upload record in the user group upload record is a failure, the list will be reminded to update the upload failure, at this time do not panic The upload failure is due to unknown reasons caused by the system, for the offline upload data need to be re-uploaded or contact the technical staff to check.

• Export Email: Export is a list of all the emails that can be downloaded, and Export users is to guide out all the users. Check the email  to be exported or check them all to export.

For successfully exported email, please go to Records to download them.