[Smart Send] Q&A

Q. What is AI Intelligent Strategy Management?

A. AI Intelligent Policy Management means that when turned on, all email headers and content will be automatically generated by ChatGPT without human intervention. Recommended products in the emails will also be automatically generated through AI algorithms. This system utilizes AI technology to automate the email marketing and promotion process, increasing efficiency and accuracy. It can personalize the email content and recommended goods based on user preferences and behavioral history to increase marketing effectiveness and user satisfaction.

Q. Can I change the content of my abandoned shopping cart emails?

A. After you turn on “AI Intelligent Policy Management”, you don't need to modify the contents of emails, all the contents are output according to ChatGPT. However, if you want to modify a certain part of the content individually, you can turn off “AI Intelligent Policy Management” and edit it by yourself.

Q.Can I change the items in the abandoned cart email?

A. Items cannot be modified. The products recommended in the add-on email are the products in the user's own shopping cart, so there is no need to make changes to the products.

Q. Can I change the delivery time of shopping cart abandoned emails?

A. The delivery time of shopping cart abandoned emails cannot be modified.

Q. Can I change the content of my abandon browse email?

A. 开After you enable “AI Intelligent Policy Management”, you don't need to modify the content of emails, all the content is output according to ChatGPT. However, if you want to modify a certain part of the content individually, you can turn off “AI Intelligent Policy Management” and edit it by yourself.

Q.Can I change the items in the abandon browse email?

A. Products cannot be modified. The products recommended in the abandon browse email are the products that users browse or the products recommended based on users' browsing preferences, so there is no need to modify them.

Q. Can I change the delivery time of my abandon browse emails?

A. The send time of the abandonment browse is not modifiable.

Q. Can I change the content of the payment success email?

A. After you turn on “AI Intelligent Policy Management”, you don't need to modify the contents of emails, all the contents are output according to ChatGPT. However, if you want to modify a certain part of the content individually, you can turn off “AI Intelligent Policy Management” and edit it by yourself.

Q.Can I change the products in the payment success email?

A. Items cannot be modified. The products recommended in the Payment Success Email are similar products recommended by the user or the recommended products are the hot items in the store, so there is no need to modify them.

Q. Can I change the delivery time of the payment success email?

A. The delivery time of the payment success email cannot be modified.

Q. Can the content of a timed email be modified?

A. After you turn on “AI Intelligent Policy Management”, you don't need to modify the contents of emails, all the contents are output according to ChatGPT. However, if you want to modify a certain part of the content individually, you can turn off “AI Intelligent Policy Management” and edit it by yourself.

Q.Can I change the products in a timed email?

A. Items cannot be modified. The products recommended in the timed emails are based on the user's browsing, purchasing, ordering and other behaviors of the recommended products or recommended hot items in the store, so there is no need to make changes.

Q. Can I change the delivery time of a timed email?

A. The time of sending emails is customized, you can choose the day of the week to send, so that the sending time and frequency can be independently controlled, but you can't choose the specific sending time, because the specific sending time system is based on the user's own habits of opening emails to do the personalized configuration, so you need to customize it again.